This guide focuses on the functions and features of the Polycom VX 500 & the Polycom VVX 600 model phones.
The VBC ContactPad is an embedded dialpad that enables inbound and outbound calls through your active Vonage devices such as the Vonage Desktop Application, your Vonage desk phone, and mobile devices. This guide provides information on ContactPad installation, integration with Salesforce, setup, features, and configuration.
Vonage Business Communications desktop application is a free desktop software that allows you to use and control your Vonage Business phone service from your personal computer. You can place and receive calls with the Desktop Application, send and receive text messages with Vonage Flow, show your customer contact history, control Call Forwarding Settings, and listen to voicemails.