Contact Center (Supervisors and Admins) Guides

Learn how to use your Vonage Contact Center by reviewing step-by-step guides.
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VBC Contact Center (Supervisor and Admins)


Overview - Guide



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Insights | Team Monitoring - Guide



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Insights | Real-time Analytics - Guide



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User Admin - Guide



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Interaction Content - Guide



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VBC Contact Center (Admin Only)


Account Settings | Configuration - Guide



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Administration | Audit Log - Guide



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Administration | Interaction Logging - Guide



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