Contact Center (Supervisors and Admins) Guides Learn how to use your Vonage Contact Center by reviewing step-by-step guides.Home | Contact Center Getting Started | Contact Center Guides | Contact Center (Supervisors and Admins) Guides VBC Contact Center (Supervisor and Admins) Overview - GuideView User GuideInsights | Team Monitoring - GuideView User GuideInsights | Real-time Analytics - GuideView User GuideUser Admin - GuideView User GuideInteraction Content - GuideView User Guide VBC Contact Center (Admin Only) Account Settings | Configuration - GuideView User GuideAdministration | Audit Log - GuideView User GuideAdministration | Interaction Logging - GuideView User Guide