This guide reviews how call center supervisors can search for and listen to call recordings in the Vonage Contact Center.

This guide reviews the Vonage Contact Center dashboards area that includes interactive widgets and account activities that can be managed by call center supervisors.

This guide reviews how contact center supervisors can access and modify system settings in the Vonage Contact Center.

This guide reviews the User Admin features of the Vonage Contact Center. Administrators and supervisors can control your users, skills, groups, and schedules.

In this guide, administrators and supervisors can find an overview of the features and functions of the Vonage Contact Center.