This Video reviews the stats and reports available with the Vonage Contact Center for call center supervisors
Contact Center – Supervisor – System Audit
This video will cover the following topics for Yealink T46 & T48 Phone: The Basics.
Contact Center – Supervisor – Single Sign On
This video will cover the following topics for Yealink T46 & T48 Phone: The Basics.
Contact Center – Supervisor – Interaction Search
This video will cover the Interaction Search area of the Vonage Contact Center
Contact Center – Supervisor – Agent States
This video will cover the following topics for Yealink T46 & T48 Phone: The Basics.
Contact Center – Supervisor – Short Codes
This video will cover the following topics for Yealink T46 & T48 Phone: The Basics.
Contact Center – Supervisor – Passwords
This video will cover the following topics for Yealink T46 & T48 Phone: The Basics.
Contact Center – Supervisor – Call Back Number
This video will cover the following topics for Yealink T46 & T48 Phone: The Basics.
Contact Center – Supervisor – Account Location Settings
This video will cover the following topics for Yealink T46 & T48 Phone: The Basics.
Contact Center – Supervisor – Outbound Settings
This video will cover the following topics for Yealink T46 & T48 Phone: The Basics.